Sunday, February 19, 2012

Work & Exciting Things!!

I know.. I've been doing some major blogger slacking... I'm all done with my training and I'm officially on the desk by myself now. A little nerve wrecking at first, but I'm getting used to it. I've actually had more runner shifts than I've had front desk shifts. I'm hoping that I get curbside trained too, which is where I will greet the guests when they arrive at the resort and then I will escort them to the front desk for check-in or take them up to the fifth floor for club level. I think that this would be a fun job, with great guest interaction. It's also fun to think about being the first person the guest encounters when they arrive at the resort.
Alright...as much as it pains me to do this... I'm sure some of you would like to see what my costumes look like, so here you go:


This is my runner costume... real flattering, I know.



And this is my front desk costume, another flattering one... really helps set the theme
 If I get curbside trained, I will have another costume to had to the flattering collection!

On to the more exciting news... Michael Buble stayed at our resort last week!! His wife and a couple friends got lost on the way to our resort, so the curbside teamed missed them because they came in on the back side of the resort (normally the front desk would never see these kind of guests because they get taken straight up to club level). However, since they got lost, what do you do when you get to the resort you're staying at?.. you go to the front desk to check-in. Guess who's station was open at the moment??... yup that's right, mine! I had no idea who she was, but when she gave me her name I recognized it from the night before when I had to take a huge bouquet of goodies to the room for when they arrived... and I knew she had to be important because it was one of our best rooms! When her reservation wasn't coming up, you can imagine my face when she calm, cool, and collectedly said, "It could be under my husband's name Michael Buble"... oh my goodness it was exciting. But I kept my cool and just smiled (really big) and got a manager to take them to their room. (But highlight of the story, I held Michael Buble's wife's I.D.!!!) =)  He unfortunately didn't arrive until later that night, but I did see him in the lobby the next night. He looked like your average joe, very well camouflaged in a hat. Other guests had no idea...which I think is kind of funny. So first celebrity sighting (check done) I can't wait to see who else stays with us while I'm here. Paula Abdul was supposed to stay with us, but she never showed up for her reservation (quite the bummer).
Anyways, life at the Yacht and Beach Club has been wonderful, I'm really enjoying being around the people I work with, and I'm looking forward to building friendships with them.

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