Today I had my first day of training. It started at 8:30 at Disney University which meant I had to be on the bus by 7:29. We spent the morning learning about all the basic Disney lodging information. It had its interesting points but overall it was kind of boring. After lunch we got to start learning about the check-in process, which I was happy to find doesn't seem all that complicated. The next three days will be all about physically learning/doing the check-in process. They said they have a lab we will be working in where we will practice the check-in process over and over again. This will help us get familiar with their computer system called Lilo and get us ready to start checking guests in at our resort.
It's a little overwhelming all the information that we have to learn and the questions we need to know how to answer. However, I think that with practice and working with our trainers it will become easy. I'm excited to learn the system and I can't wait to get my costume (yes, we don't wear uniforms they're called costumes ha!). As for the next few days I think it will be a lot of repetition and practice, but I'm looking forward to it! Can't wait to be out of Disney University and at the Yacht and Beach Club Resort!
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